Product and service quality of the highest level, easy-to-use instruments, system performance and total costs of ownership (TCO) are important parameters for achieving the best results for maximum cost-effectiveness. With this claim, Shimadzu continuously extends and redefines technological limits. This is confirmed by numerous world premieres and awards. All analyzers are manufactured in accordance with internationally established standards (for instance ISO), so users can work according to GLP, GMP, FDA or Pharmacopoeia. Shimadzu offers interdisciplinary solutions for many application areas. The motifs shown above represent Shimadzu’s claims to trade fairs, conferences and symposia – and offer users the added value in their work for their clients.
... means the best. It is apparent in the details. And in our employees. Both contribute to your added value.
... means creating technologies that are compatible with our lives, our values and with nature. This will secure our future.
... means overcoming limitations and preconceptions – technical, psychological, social. This leads to progress.
Contributing to Society through Science and Technology
Shimadzu is a world-leading manufacturer of analytical instrumentation. With its technologies, Shimadzu enables its customers from the most diverse industries as well as in the medical field to develop new products and solutions to promote and protect people’s health and lives and to support the protection of the environment worldwide.
With our Corporate Philosophy "Contributing to Society through Science and Technology", Shimadzu promises customers worldwide to realize our wishes for the well-being of mankind and the Earth.
Our products are best solutions for
- Pharmaceutical Industry
- Food, Beverages and Agriculture
- Chemical, Petrochemical, Biofuel and Energy Industry
Since the foundation of the company in 1875, this philosophy has been the driving and innovative force for Shimadzu’s product development and business activities.
The challenge to protect the basis of life for mankind and nature is our most important issue, no matter whether in industrial, emerging or developing countries. Our technology is aimed at customer needs, serving the well-being of people and is in accordance with ethical values, environment and nature.
Excellence in Science
Our new brand statement, "Excellence in Science", reflects our desire and attitude to respond to customers’ requirements by offering superior, world-class technologies.
Based on Shimadzu´s founder Genzo Shimadzu Jr. who has been awarded as one of Japan’s ten greatest ever inventors, and Koichi Tanaka, the 2002 Laureate of the Nobel Prize in Chemistry, our company provides a structure which supports creative talent of scientists and engineers.
The basis of our success lies in our enthusiastic and motivated personnel who, in close cooperation with our customers, design and realize individual solutions.
Best for our customers
Innovation goes hand in hand with comprehensive service packages and holistic applications, as reflected in Shimadzu’s consulting and application solutions. Shimadzu produces globally according to acknowledged quality standards and enables its customers to work according to GLP, GMP, FDA and standard methods described in various pharmacopoeiae.
Shimadzu has grown organically as a company since 1875 and its technical know-how is based on a rich historic development and a worldwide network. Our offices in 76 countries with a total of about 10.000 employees guarantee that we are within close reach of our customers. In Germany for instance, Shimadzu serves its customers through 6 technical offices and service support centers.
We are delighted to serve the needs of internationally active companies, small businesses and large enterprises alike. With our customer-oriented strategy and our high-quality service, we strive to be Europe's market leader.
Quality at Heart, Innovation in Mind
Shimadzu is a world-leading manufacturer of analytical instrumentation. We develop and manufacture innovative products for laboratories in industry, science and governmental institutions.
Consumer, product and environmental safety are the most important issues for our companies and subsidiaries all over the world, no matter whether in industrial, emerging or developing countries. These challenges contribute to the bigger picture we support, of preserving the basis of life for mankind, flora and fauna as well as living in harmony with nature and the environment.
Each branch of our company hosts a laboratory for ingredients, materials and product analysis as well as quality control. These labs are equipped with high-tech analytical instrumentation systems for detection of residues, components and substances.
With our personal and individual customer-oriented strategy and our high-quality service, we strive to be Europe's market leader as producer of analytical instruments.
Our technology is aimed at customer needs, serving the well-being of people and is in accordance with ethical values, environment and nature. With our high-quality products we want to reach absolute customer satisfaction, including most modern technologies with excellent price/quality ratios, the best advice and support as well as numerous services such as preventative maintenance and customer training.Our instruments and services of course meet international standards.
Future-oriented high-quality solutions
Constant commitment to innovation and high-quality technologies has, from the early days, been the key to our European customers – and this still applies today. What began with a team of five colleagues in 1968 in Düsseldorf , Germany, has developed into a large European network with offices and trade partners in 64 cities in 34 countries – unified by one central approach: to provide top class solutions.
Numerous world premieres and awards substantiate Shimadzu’s claim to continuously exceed existing limits of technology and provide better and better instruments.
In each decade of its history, the company has launched technological breakthroughs, and in recent years has achieved an even higher clock rate of innovations based on scientific know-how and progress achieved by academics and industry.
Shimadzu’s R&D is driven by scientific curiosity, and designs tomorrow’s solutions - today. To provide Excellence in Science.
Principles of Conduct
1. Customer-Oriented Approach
Through the development of original technology, we shall provide high-quality products and services that society truly needs at reasonable prices on a timely basis, thereby contributing to society through business.
2. Fairness and Transparency
We shall, observe all applicable laws, regulations, and other social norms, and act in an open and fair manner, in our business activities that are developed in various countries or when representing the company in our private lives.
We shall maintain a healthy and proper relationship with political and governing bodies and not engage in any activities that contradict our own sense of social decency, such as involvement with groups or individuals that exert a negative influence on social order or healthy corporate activity.
3. Dialogues with Stakeholders
We shall establish a relationship of trust with our stakeholders, including our customers, shareholders, business partners, employees, and regional communities. For this purpose, we shall disclose mutually beneficial information suitably, appropriately, and intelligibly for smooth and reciprocal communications. We shall consider and incorporate external opinions and expectations, and other information appropriately into our business activities in prompt manner.
4. Contribution to Society and Global Environmental Conservation
We shall take a long-term, global perspective in continuing to contribute to society through our business activities, strive for harmony with local communities, and execute our social responsibilities. Recognizing the fact that tackling environmental problems is an important issue with respect to our corporate identity, we shall voluntarily and actively strive to contribute to the conservation of the global environment and the well-being of mankind.
5. Respect for the Creativity and Individuality of Employees
We shall strive to maintain a working environment that allows individual employees to, through their work, express their creativity and individuality, to freely strive for self-actualization, and to continuously make a valuable contribution to the company.
We shall respect the rights of the individual and shall not discriminate on the basis of race, gender, language, nationality, religion, physical handicaps, beliefs, or for any other reason.
1. Conduct Guidelines Related to Compliance
In both our business activities and when representing the company in our daily lives, we shall respect and observe all applicable laws, regulations, and other social norms. In addition, in the event of an accident, we will act with sincerity and integrity.
2. Conduct Guidelines Related to Contributing to Society Through Business Activities
We shall strive to provide the products and services that society truly needs, while challenging ourselves to develop new technologies and to pioneer new ventures, with the aim of contributing to an abundant future for mankind.
3. Conduct Guidelines Related to Providing Products and Services That Are Safe, Trusted, and Worry-Free
We shall give top priority to providing customers with products and services that are safe, trusted, and worry-free.
4. Conduct Guidelines Related to Science and Technology Ethics
We shall treat science and technology very seriously, maintaining fairness, sincerity, and responsibility for all decisions and actions in processes ranging from R&D to service.
5. Conduct Guidelines Related to Fair Trading
We shall conduct business transactions fairly, in a mutually beneficial manner, and using common sense.
6. Conduct Guidelines Related to Interactions in the Course of One's Duties
We shall not, in the course of our duties, interact with public officials, private business partners, or affiliates in a manner that violates the law or socially-accepted practices.
7. Conduct Guidelines Related to the Observance of Antitrust Laws
We shall not engage in activities aimed at unfairly restricting transactions or eliminating free competition.
8. Conduct Guidelines Related to the Disclosure and Transmission of Correct Information
We shall disclose and transmit correct information with integrity, in a fair and timely manner.
9. Conduct Guidelines Related to the Appropriate Control of Confidential Information
We shall acquire and safely protect confidential information relevant to our business processes (including personal information), from within our own company and other companies, in accordance with appropriate rules. In addition, we shall not use such information for purposes other than the original intent or disclose it to other parties.
10. Conduct Guidelines Related to Insider Trading
We shall not use inside information for personal gain.
11. Conduct Guidelines Related to Fair Job Behavior
We shall not use the company unfairly for our personal benefit or abuse our position of authority.
12. Conduct Guidelines Related to Health and Safety
We shall provide a workplace environment where employees can work safely and securely and we shall strive to maintain or improve employee health.
13. Conduct Guidelines Related to Respecting the Human Rights and Diversity of Employees
We shall respect the human rights, personalities, and individuality (diversity) of all employees. We shall also strive to utilize human resources and create a workplace in a manner that fully utilizes the abilities of all employees and achieves a healthy balance between work and personal life (work-life balance).
14. Conduct Guidelines Related to Anti-Social Elements
We shall resolutely oppose the influence of anti-social elements and shall completely avoid all such involvements.
15. Conduct Guidelines Related to International Activities
Based on an international perspective and our desire for world peace and the protection of the environment and human rights, we shall comply with all applicable laws and regulations of relevant countries and respect their cultures and values in our business activities.
16. Conduct Guidelines Related to Society
Through our business activities, we shall actively engage in contributing to the advancement of society and fulfill the corporate social responsibilities (CSR) expected of global companies.
17. Conduct Guidelines Related to the Global Environment
We shall conserve the global environment and strive to achieve a sustainable society.