Services & Support

Service

Shimadzu Service and Support : Complete peace of mind

Post-sales service and support is a vital and long-term consideration when investing in capital instrumentation for your laboratory. Shimadzu provides you with complete peace of mind for all aspects of your instruments care. Read more about our service in the Service Brochure and the following links:

Service and Support

Application Information

An extensive number of application information are prepared to assist you using our systems in different application ranges. Application information contains Application Notes as well as Shimadzu News Articles. You can search by keywords, application range or product range. After registration, you can directly download the requested information as pdf.

APPLICATION SEARCH

VIRTUAL ADVISOR

Shimadzu has launched its interactive "Virtual Advisor" website to further enhance customer service. After a short registration step, the user will be offered a host of information relating to HPLC, UFLC, LCMS, TOC-V and TOC-L Series like flow diagrams, daily and periodic maintenance and troubleshooting.

A bridge with our customers

A bridge with our customers

What customers want from Shimadzu products

This corner features visits to customers by Shimadzu’s R&D engineers.

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